Betsy Plank’s Lessons Learned

From the archives of Betsy Plank:

Today’s aspiring public relations students and young professionals have a running start on their careers: formal study in the discipline and early commitment to the professiona. Most have also had internships; mentoring by educators and practitioners; leadership experience and connections through PRSSA; multi-cultrual and global perspectives.

Those opportunities weren’t there for most of my generation. We arrived from other studies, other occupations–primarily journalism. (This history/political science major had never heard of public relations!) The customary qualifications: writing. The rest we learned by the seat of our pants or skirts– growing with the field as it evolved from one-way communications, publicity and event production to a management function charged with building reputation and relationships; dedicated to truth and listening; enlightened by research; disciplined by corporate objectives; increasingly challenged by societal issues.

So what lessons learned would have currency if I were starting all over again today? Among the many I remember and value…

  • Ethics and Integrity. They are not simply a professional “code” to begin observing on the job. They are one’s here-and-now character and compass–in today’s classrooms, in daily relationships and behavior throughout a lifetime.
  • Mentoring. In every corner of career and life, you’ll nurture and benefit from mentors. But also–begin now to become a mentor–upperclassmen to younger students, new alumni to classrooms and interns. From wherever you stand today, reach out a caring, responsible hand.
  • Knowing the Business–of clients/employers, for-profit and not-for-profit. How it works; its products or services; its objectives; its financials; its constituencies, competition and corporate culture.
  • Computer Miracles. Their wonders and resources are tools for a professional’s command, not captivity. They never replace face-to-face encounters fundamental to public relations practice. At least not so long as volatile, stubborn and complex human beings are around!
  • Community Service. Beyond the daily desk, volunteering hones leadership skills, develops new contacts and insights, helps solve community problems. It’s also good for the soul.
  • Passion for Reading–newspapers and periodicals, of course. But also research, history, contemporary and classical literature. (And keep re-reading the essays of Emerson and E.B. White, Betsy!)
  • Professional Organizations. They provide unique opportunities to continue learning, develop leadership skills, forge collegial connections and make significant contributions to the profession’s progress and promise.
  • Public Relations. Practiced at its best, it is a proud, powerful and responsible profession, essential to a democratic society in which people make daily decisions in the workplace, the market place, the community and the voting booth. Besides, it’s populated by many of the brightest, most creative, caring “can-do” men and women of honor, heart and humor–curiously addicted to the rigors of problem-solving. Traveling in that spirited company is a great adventure!

Amen, my young colleagues. Welcome abroad the journey!